A Message to Our Customers About COVID-19
We at Donner Summit Public Utility District recognize that many in our community are, understandably, feeling unsettled. Please be assured that as your utility provider, our first priority is to our customers and for their safety and well-being.
Water and wastewater services are essential services and we will continue to provide safe, reliable services without interruption.
Operations and Maintenance crews continue to monitor all functions at our facilities, both remotely and onsite. Any issues that arise will be addressed in the same, efficient manner as always. If you are experiencing a water leak or damage, sewer backup or other maintenance related items, please contact DSPUD’s operations team at 530-426-9144.
Under California State Mandate, our customer service counter is closed. Customer service lines continue to be monitored. Please be patient while calls and emails are being processed. Contact us at (530) 426-3456 or email TSkjelstad@dspud.com.
REMINDER: Please DO NOT flush any items down the toilet except toilet paper. Antibacterial wipes, paper towels, coffee filters, napkins and similar items flushed down the toilet will lead to potentially catastrophic sewer or septic back-ups causing harm to our wastewater treatment system and the environment. Only flush toilet paper!